Shipping policy

Shipping Policy – Apex Goods

1. Shipping Methods & Processing Time

  • We offer Standard Shipping and Express Shipping options.
  • Processing Time:
    • All orders are processed within 1–3 business days after confirmation.
  • Shipping Time:
    • Standard Shipping: 5–10 business days
    • Express Shipping: 2–5 business days
    • Delivery times may vary during holidays or peak seasons.

2. Shipping Charges

  • Shipping costs are clearly shown at checkout.
  • We offer flat rate shipping and occasionally free shipping promotions on eligible orders.

3. Order Tracking

  • Every order comes with a tracking number.
  • Customers can use the tracking number to check their order status on our website or the courier’s website.

4. International Shipping

  • We ship internationally (where available).
  • International delivery may take 10–20 business days depending on location.
  • Import duties, taxes, or customs fees are the responsibility of the customer.

5. Lost or Damaged Orders

  • If your order is lost or damaged during shipping:
    • Contact our support team within 24 hours of delivery.
    • We will provide a replacement or refund, subject to verification.

6. Shipping Restrictions

  • Delivery to remote areas may take longer than estimated.
  • We ship to PO Boxes and APO/FPO addresses where courier services allow.

7. Contact Us

  • For any shipping-related questions, contact our support team: